Frequently Asked Questions

My Account

How can I access XLoan?

Simply download the XLoan app from the Google Play, sign up with your phone number, fill in the required details, and apply for a loan.

Can I change my personal information after applying for a loan?

Unfortunately, no. Due to our anti-fraud measures, personal information cannot be changed once the loan application is submitted. Please make sure all your details are correct before submitting.

Can I delete my account?

Yes, you can delete your account. Once deleted, all your information will be removed from the XLoan system.

Eligibility Criteria

Loan Offers

Repayment

Security & Privacy